Privacy Policy

Last updated: August 26, 2026

Overview

Sonoran Wolf Home Services LLC ("we", "us", "our") respects your privacy. This policy explains what information we collect, how we use it, and the limited circumstances in which it is shared.

Information We Collect

We collect the information you provide when you contact us, request a quote, schedule service, or communicate with us. This may include your name, phone number, email address, service address, job details, photos, and messages.

How We Use Information

We use this information to respond to questions, provide quotes, schedule and confirm appointments, provide job updates, complete requested services, process payments, maintain records, and provide customer support.

Sharing

Customer information is not shared with third parties or affiliates for marketing or promotional purposes. We may use trusted service providers only when necessary to operate the business, such as website hosting, payment processing, customer management, communications, or scheduling. These providers are not permitted to use your information, including SMS opt-in data or mobile consent information, for their own marketing.

SMS/Text Messaging Privacy

By opting in, you agree to receive appointment reminders, service updates, and customer support text messages from Sonoran Wolf Home Services LLC. Message frequency varies based on your interactions/service needs. Message and data rates may apply. Reply STOP to opt out, HELP for help.

SMS consent is collected only where you check the text-message consent box on our contact or estimate forms, and it is never a condition of purchase. You can always reach us by phone or email instead. We do not send marketing or promotional text messages.

Text messages we send are informational and customer-service related: appointment reminders and confirmations, service and job status updates, quote notifications, follow-up questions, and replies to your customer-support messages.

Sonoran Wolf Home Services may collect your name, phone number, email address, service address, job details, photos, and messages when you contact us, request a quote, schedule service, or communicate with us. We use this information to respond to questions, provide quotes, schedule and confirm appointments, provide job updates, complete requested services, process payments, maintain records, and provide customer support.

Mobile phone numbers, SMS opt-in data, and text messaging consent are not shared, sold, rented, or disclosed to any third party or affiliate for any purpose, including marketing or lead generation.

We may use trusted service providers only when necessary to operate the business, such as website hosting, payment processing, customer management, communications, or scheduling. These providers are not permitted to use SMS opt-in data or mobile consent information for their own marketing.

You may opt out of text messages at any time by replying STOP, CANCEL, UNSUBSCRIBE, END, or QUIT. After opting out you may receive one final confirmation message, and then no further text messages unless you opt in again by replying START, SUBSCRIBE, or JOIN. You may request help by replying HELP, INFO, or SUPPORT, by calling us at (520) 502-7497, or by emailing info@sonoranwolfhome.services. See our SMS Terms & Conditions for the full program details.

Message delivery depends on your wireless carrier, and carriers are not liable for delayed or undelivered messages.

Data Retention

We retain customer records for as long as needed to provide services, comply with legal and tax obligations, resolve disputes, and enforce agreements.

Your Choices

You can request access to, correction of, or deletion of your information at any time by contacting us using the details below. You may opt out of SMS messages at any time as described above.

Contact Info

For any Questions, Concerns or Issues please contact Sonoran Wolf Home Services LLC.

Sonoran Wolf Home Services LLC
Phone: (520) 502-7497
Email: info@sonoranwolfhome.services