Common questions.
If your question isn't covered here, send us a message — we're happy to clarify before you commit to anything.
Are you a licensed contractor?+
No. Sonoran Wolf Home Services is not a licensed contractor. We operate as a handyman business and only perform work that fits within applicable Arizona handyman limits. We do not perform permit-required work, structural work, gas work, roofing, major electrical, major plumbing, HVAC, or work that requires a licensed contractor.
What does Arizona handyman limits mean?+
In general, Arizona requires a contractor license when the total project cost is $1,000 or more, including labor and materials, or when the work requires a local building permit. Some work is outside handyman scope even if the price is under that amount. If a project does not fit our scope, we'll tell you before quoting or scheduling.
Can a larger job be split into smaller jobs?+
No. We do not split larger or permit-required work into smaller quotes to avoid licensing requirements. If the project needs a licensed contractor, we'll tell you up front.
Do you provide free estimates?+
Yes. Estimates are free. For larger or more complex projects we may schedule a quick on-site look before quoting.
Can I send photos before scheduling?+
Absolutely — photos help us scope the job faster and give you a more accurate estimate. Upload them with your estimate request.
Do you buy materials?+
Yes, when appropriate. If Sonoran Wolf purchases materials for an approved job, a materials deposit may be required before work begins. Materials will be listed separately on the estimate.
Is a deposit required?+
A materials deposit is typically required before work starts. The deposit covers parts and supplies for your specific job.
How do payments work?+
After approving the quote you pay any required deposit. The remaining balance is due once the job is complete.
Can I pay online?+
Yes. Deposits and final payments are made online through our secure checkout from your My Quotes page.
Are payments secure?+
Yes. Payments are processed through Stripe. Sonoran Wolf Home Services does not store your card information.
Can I view my quote status online?+
Yes. The client portal shows quote status, notes, photos, payments, and the next action for each project.
Can I upload more pictures after requesting an estimate?+
Yes — open the quote in My Quotes and use the upload photo button at the bottom of the notes section.
Are materials included in the estimate?+
When materials are included, the quote shows estimated labor and estimated materials separately. Final materials may be billed at actual cost.
What types of jobs do you not perform?+
We do not perform major remodels, structural work, roofing, gas appliance work, major electrical/plumbing/HVAC, permit-required work, or work outside Arizona handyman limits.
Do you do emergency work?+
We are not a 24/7 emergency service. For active leaks, gas smells, electrical hazards, flooding, fire damage, or urgent safety concerns, contact the appropriate licensed emergency professional first. For non-emergency repairs, we'll respond as scheduling allows.